Terms & Conditions

1. Introduction

Welcome to TCM Relief ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website tcmrelief.com (the "Site") and the purchase of Traditional Chinese Medicine (TCM) tools and related products (the "Products") from us.

Please read these Terms carefully before using our Site or purchasing our Products. By accessing the Site, browsing our product listings, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Site or purchase our Products.

2. No Medical Advice; Disclaimer

THE INFORMATION AND PRODUCTS OFFERED ON THIS SITE ARE FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY. THEY ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION.

  • Not a Substitute for Professional Medical Advice: The content on this Site, including product descriptions, articles, and blogs, is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

  • Consult Your Doctor: Never disregard professional medical advice or delay in seeking it because of something you have read on this Site. We strongly recommend that you consult with your healthcare professional before using any of our Products, especially if you have a pre-existing medical condition, are pregnant, nursing, taking medication, or are under the age of 18.

  • Self-Use at Your Own Risk: The use of our Products is at your own discretion and risk. You are solely responsible for understanding and correctly using the Products.

3. Products and Purchases

  • Product Descriptions: We endeavor to accurately display the features and descriptions of our Products. However, we do not guarantee that colors, images, or specifications are perfectly accurate.

  • Pricing: We reserve the right to correct any pricing errors on the Site, even after an order has been placed, and to cancel any orders arising from such errors.

  • Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including limitations on quantities or problems identified by our credit and fraud avoidance department.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TCM Relief, ITS DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR PRODUCTS.

  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE.

  • ANY CONTENT OBTAINED FROM THE SITE.

  • THE USE OR MISUSE OF OUR PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN, DISCOMFORT, OR AGGRAVATION OF AN EXISTING CONDITION.

YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE OR PRODUCTS IS TO STOP USING THE SITE AND THE PRODUCTS. THE MAXIMUM LIABILITY OF TCM Relief TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR USE OF THE PRODUCTS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THE PRODUCT(S) IN QUESTION.

5. Indemnification

You agree to defend, indemnify, and hold harmless TCM Relief and its licensors and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use or misuse of the Site or Products, including, but not limited to, any injury or damage resulting from the use of the Products.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and software, is our property or the property of our licensors and is protected by international copyright and trademark laws. You may not use any of our intellectual property without our prior written consent.

7. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

9. Return & Refund Policy

Please refer to our separate Return & Refund Policy page for detailed information on returns, refunds, and exchanges. Your purchase is subject to the terms of that policy.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of China, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at: service@tcmrelief.com